FAQs

Q. Is ordering from BeyonTech.pk safe?
 A. Yes, shopping from our website is 100% secure. Your personal information is protected and only used to complete your order. We never share your data with anyone.

Q. How do I place an order?
 A. Just follow these simple steps:

  • Select the product you want.
  • Click “Add to Cart”.
  • Once done, go to the cart and click “Proceed to Checkout”.
  • Fill in your name, number, and address.
  • Click on “Place Order”.
  • You’ll receive a confirmation call.
  • Your order will be delivered through Cash on Delivery.

Q. How can I cancel my order?
 A. You can cancel your order during the confirmation call or contact us through WhatsApp before it is shipped.

Q. Can I change my delivery address after placing the order?
 A. Yes, but only if the order has not been shipped yet. Please contact us quickly to make changes.

Q. What if I receive the wrong or damaged product?
 A. If you receive a wrong or faulty item, contact us within 24 hours. We’ll arrange a return or replacement as per our return policy.

Q. What is your return policy?
 A. You can return the product within 7 days if it is damaged or not as shown. For full details, visit our Return Policy page.

Q. What is your refund policy?
 A. If your return is approved, we will refund the full amount within a few working days. Visit our Refund Policy page for more info.

Q. What are your shipping charges?
 A. We offer Free Shipping on all orders all over Pakistan.

Q. Which courier companies do you use?
 A. We ship using trusted services like M&P, TCS, Postx and Leopards Courier.

Q. How many days does delivery take?
 A. Delivery takes 2 to 4 working days, depending on your city.

Q. How do I order an out-of-stock item?
 A. You can contact us through WhatsApp or email to pre-order any out-of-stock item.

Q. Do your products have warranty?
 A. Some items like smartwatches and accessories may have limited warranty. Please check the product description or contact us to confirm.

Q. Can I trust the quality of your products?
 A. Absolutely! We test every product before shipping and only deal in quality tech items trusted by thousands of customers.